Tips For A Great Hotel Service

Being able to provide the best amenities shouldn’t stop you from looking for different ways to improve your hotel service. Improvements do not have to be grand or expensive, it can be the simplest and personalized way that your guest may feel more at home with you.

Here are 5 simple tips for a great hotel service:


1. Mobile-friendly Website

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The average person is on their phones for hours a day. So, it makes sense that you create a mobile friendly interface for all of your guests. Make you guests booking much easier with a mobile-free website. In this way, they don’t have to go through all the trouble of opening up their laptop to access your website. Offer visually appealing photos so they may have an idea what it’s like to be in your hotel.


2. Setting Customer Expectations

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You have to set the right customer expectations so you can avoid guests who feel like they have been cheated out of a deal and leave bad reviews in your website. Being able to set expectations mean that you’ll be able to easily satisfy and meet their needs. Don’t oversell and undersell your hotel. Be honest with your guests and give them realistic expectations, and make sure you can reach these expectations


3. Reflecting on Customer Feedback

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Asking for customer feedback and being able to tailor your decisions for future improvements would be appreciated by new and previous guests. This will show them that you really take the time to read their feedback. And, it also ensure your guests that improvements will be made where it is needed so that your guests are more enticed to return.


4. Personalized Service

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You can reach out to your guest via social media after they make their booking or you can also personalize their stay by including questions on their booking forms to gather more information about your guests to know what their preferences are and if they are more of an adventure buff or an indoor person so you can easily recommend them places they could visit based on their personality.


5. Readiness for Availability

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Don’t make your guests feel like you’re too busy to entertain them. Let them know that you are available to help them at any time of the day. Make sure that there are always staff ready to entertain guests at all given amenities.


 

Play Hotel Music can help you achieve the best customer service with our tailored hotel music. Create an atmosphere for all your spaces and elevate your guests’ hotel experience. We have over 700,000 tracks from various artists and genres you can choose from that will fit all available spaces of your hotel. We can provide you with the right music to match your hotel’s theme and make just the right ambiance for your guests.

Check the links below to try out our demo and to find out more details about our service. 

https://playhotelmusic.com/demoRequest 

https://playhotelmusic.com/ 

 You can also contact us at customer@playhotelmusic.com. 


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Find Out The Top 5 Hospitality Trends In 2020

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Top 5 Hospitality Trends in 2020

Keeping up to date with the latest trends may give you the upper hand in the competitive hospitality industry. Planning and anticipating what the current market will demand will make you more than ready to accommodate their oncoming needs better. Here’s a list of the trends you should look out for in 2020:


Millennial Travelers

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More and more millennials now have the ability to go traveling and explore different places. They are also quicker to adapt to the latest upgrades in technology and may often use this in their everyday lives. These millennials might stick to a budget and spend it in a hotel where they can be well accommodated. They are always looking for their money’s worth, a mixture of comfort and something that they have never experienced before.

Able to meet the demands of these travelers and making them happy and satisfied with your hotel will make them leave positive reviews and might even promote your hotel in their social media accounts.


Local Experience

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Often, travelers would want to have a local experience that they can’t have in their own towns or cities. Hotels that are offering authentic adventures and cuisines are one of the things that guests are looking forward to. These local experiences may become one of your competitive edge and may distinguish you from other hotels in your area.


International Guests

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Majority of people all around the world are traveling internationally and your hotel must be able to adopt to these international guests. Providing services that are tailored to their language and offering unique hotel experiences – these are some of the aspects you have to consider.

Having staff members that are able to communicate with these guests or a gadget in their language that could help guests navigate their way throughout the hotel will be most helpful to them.


Smart Hotels

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Technology advances more at a rapid rate every year. From smart phones, smart tvs, smart mirrors, and virtual realities. People will immediately adapt to these advances as it can help them with their everyday tasks. Hotels must always keep up to date on the latest technological trends to easily update their services to accommodate their guests. Smart Hotels will help both the guests and staff in their daily activities and will their stay more convenient and enjoyable.


Sustainable Food and Services

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One of the leading trends is using sustainable materials and using more natural ingredients for food to preserve the environment. Replacing plastic bottles in your hotel’s shower essentials will make a positive impact to your guests.


 

Count on Play Hotel Music to be able to easily adjust to all the trends and changes made in your hotel to create the right ambiance for your guests. We constantly update our playlist with the latest music in the market for your guests’ enjoyment. We are always looking to improve your guests’ experience and make playing music easier for you with just a click of a button.

Check the links below to try out our demo and to find out more details about our service. 

https://playhotelmusic.com/demoRequest 

https://playhotelmusic.com/ 

 

You can also contact us at customer@playhotelmusic.com. 


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Find Out How To Control PHM From A Control Room

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How To Control PHM From A Control Room

If you don’t like having separate set ups for each space then you can create one control room for Play Hotel Music. There are two options to set up your control room depending on the needs and available resources of your hotel. 

Follow these easy steps to get started! 

 


OPTION 1: 


Step 1. Set up computers for each space you want to play music in. So if you have four different spaces, then you need four different computers. 

Step 2. All computers are connected to the mixer. The mixer connects the computers to an amplifier which sends out all the sounds to the speakers in each of your spaces. 

For example, computer one needs to play music for the café area. Plug computer one to input one of the mixer and when you click your playlist, music will come out from the connected speaker. 

 


OPTION 2: 


Step 1. In some case, you might not have a monitor for each computer. If that is the case, you can connect all your computers to one monitor switch which is then connected to one central monitor. 

Step 2. You can switch stations from your remote control and switch from different screens. If you switch to station one, computer one will show on your monitor and so on.

 


 

Still confused about the instructions? Watch our instructional videos here: 

You can check out more of our videos in our YouTube channel. 

Check the links below to try out our demo and to find out more details about our service. 

https://playhotelmusic.com/demoRequest 

https://playhotelmusic.com/ 

 

You can also contact us at customer@playhotelmusic.com. 


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Find Out How To Control Multiple Spaces With One Computer

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How To Control Multiple Spaces With One Computer

You might find yourself overwhelmed with the amount of spaces needed to play your music. But did you know that you can control your playlist in multiple spaces with one computer? 

Here’s how: 

Step 1: You will only be needing 3 things – Computer, Audio Interface, and a Mixer. 

Step 2: Connect the audio interface with the computer via USB. Note that even if you use more than one music player, the audio interface will automatically distribute the signal and send it over to the mixer so you don’t have to worry about using multiple players at the same time. 

Step 3: Set up the different players on the computer and set each player to the appropriate input. For example, player one is set to play Christmas songs in the lobby, so this should be played in input number one. To set this, click the settings button and select input number one. 

Step 4: Set the appropriate volume for the space with the mixer. 

Still unclear about the instructions? You can watch our tutorial video on our YouTube channel: 

Check the links below to try out our demo and to find out more details about our service. 

https://playhotelmusic.com/demoRequest 

https://playhotelmusic.com/ 

 

You can also contact us at customer@playhotelmusic.com. 


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Find Out How To Add Promotions To Your Playlist

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How To Add Promotions

Having Play Hotel Music in your system gives you several options to customize your playlist for each of your spaces, including promotions. 

What are promotions and why is it one of the most important features of PHM? 

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Promotions are announcements you can add to your playlist directly without disrupting the schedule of your music. You can smoothly add these important announcements at specific times of the day, whether it be welcoming special guests or refreshing guests about your hotel’s policies.

Being able to schedule promotions means that you don’t have to manually check your clock to see if it’s time to stop the music and place an announcement, which can disrupt the flow of the mood in your spaces.

With these easy steps, you’ll be able to add announcements to your playlist with ease. 

Step 1. Log in to your PHM admin account. 

Step 2. Click the “Add Your Promotion” button on the lower left side. 

Step 3. If you click on the “Add Your Promotion” button, you will be brought to a page where there are several styles of announcements you can choose from. 

Step 4. Select the style of promotion you want to add to your playlist. Say you want to add “Guest Welcome Announcements.” Click on this promotion. You can select the type of voice, language, and the type of promotion you want. Once you’ve selected a type, click add. 

Step 5. After adding the promotion, it will show up at the left side of your screen. Go back to your “Schedule” tab and click edit. 

Step 6. Drag your promotion and add it to your “Schedule” tab. You can drop your promotion anywhere you want your announcement to be. 

Step 7. Select the starting time, duration, how many times you want your announcement to be repeated, and the volume. Then click on the “add” button and your promotion will appear. 

Step 8. Save your new playlist. 

Still a little bit unclear on the instructions? You can check out our video tutorial here: 

Or you can also visit our Youtube channel for more. 

Check the links below to try out our demo and to find out more details about our service. 

https://playhotelmusic.com/demoRequest 

https://playhotelmusic.com/ 

 

You can also contact us at customer@playhotelmusic.com. 


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Find Out The Best Hotels In Europe

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Best Hotels In Europe

Going on a roundtrip tour to Europe sounds like a dream come true, especially if you manage to book yourself a one of a kind hotel. No trip is complete without being able to come home to luxury.

Here are top five hotels you can think about booking on your trip!

1. Hotel Sanders (Copanghagen, Denmark)

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A classical modern design with a cozy vibe and a great ambiance, it’s like you haven’t left home at all. You’ll definitely feel the warmth and welcoming atmosphere with this hotel with the most thoughtful staff you can talk to who’ve already prepared an itinerary for you to enjoy the moment you step inside its doors.

If you’re thinking about escaping the city to a wondrous view of the sea, then you can visit Helenekilde Badehotel https://helenekilde.com/en/. It is settled in a quiet town North of Zealand where you can participate in local activities and cultural opportunities.

 

2. Can Bordoy Grand House & Garden (Mallorca, Spain) 

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Have a one of a kind experiences at this hotel as locating Can Bordoy Grand House & Garden is adventure enough itself. With no signboards to guide you only the few landmarks around the hotel, you’ll feel the sweetest escape from your mundane life.

There are several suites you can choose from that will suite your tastes and needs, a restaurant that serves the healthiest and most delicious cuisines of Spain, and a luxurious spa you can relax to after a day’s worth of exploring the town.

What more could you ask for?

 

3. Villa Fontelunga (Tuscany, Italy)

avorio-bedroom-superior-fontelunga.jpg.jpg(Image Source: Villa Fontelunga)

Going on a trip to a foreign land might leave you feeling slightly uncomfortable especially if you’re staying at a place that you barely know but Villa Fontelunga erases all those worries away. The villa’s structure will make you feel like you’re staying at a house more than a hotel. Surrounded by nature and a breath-taking view, you’ll enjoy your stay here.

One of the perks of staying at this villa is that it hosts a three course dinner for their guests twice a week so you’ll be able to mingle wound with the other guests or enjoy a quiet dinner with a view. They also have an outside gazebo with a fireplace for when you want to have a peaceful moment to admire the view, beautiful landscaped gardens, and an area where you can do yoga. Breathe in fresh air the moment you step in the villa.

 

4. Heckfield Place (Hampshire, England)

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Enjoy the life of elegance at this picturesque hotel. The stunning design of the Heckfield Palace will leave you speechless albeit cozy with its carefully picked color scheme that will help you relax once you set foot in this hotel. There are also aesthetically pleasing rooms you can choose from.

Ever dreamt of being an Equestrian or just want to experience riding one of the majestic creatures on earth? The hotel offers lessons for all ages and abilities so whether you’re already an expert or an absolute beginner, you’ll surely enjoy this activity.

But if you are opting for a more relaxed day, then you can head on out to the estate and explore its grounds. There are gardens, farm and woodlands, and there’s even a local resident to help you discover historical ornaments in the estate.

You can either explore the Heckfield Place or have a Guest Keeper show you around the local area. Either pick sounds enjoyable enough activities you can do by yourself or with family!

 

5. Casa Caminada (Graubünden, Switzerland)

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Where each room has a balcony where you can unwind with a steaming cup of coffee or tea, Casa Caminada offers a serene kind of experience for all its guests. This hotel has a garden and a terrace where you can hang out if you don’t want to stay cooped up in your room. They also have a private parking area should you choose to rent a car or if you are a local resident wanting to explore more of Graubünden!

If you plan on doing activities, there are skiing and cycling areas near the hotel are just one of the things that you can do while getting to know more about the town.
Play Hotel Music can create an atmosphere that will ensure the perfect relaxation for your guests who are on vacation. With the peaceful ambiance, they will be able to appreciate their stay wherever space they might be in.

Check the links below to try out our demo and to find out more details about our service. 

https://playhotelmusic.com/demoRequest 

https://playhotelmusic.com/ 

  

You can also contact us at customer@playhotelmusic.com. 


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Find Out The Do’s and Don’ts of Hotel Music

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The Do’s and Don’ts of Hotel Music

Being able to play music in your hotel is not enough if you want to set the perfect balance and ambiance for all of your spaces. You have to think about what music would suite your hotel the best and which music to play at a specific space. You also have to keep in mind the type of music you’re going to play on a particular time of the day. 

Here are simple Do’s and Don’ts about playing music in your hotel. 


 

Hotel Music Do’s: 

  1. Do use music appropriate to your hotel’s theme. Playing the latest tracks in your spaces isn’t always the best way to attract guests. Your music should always match the theme of your hotel to create the right ambiance. 
  2. Do play music on the right spaces. You have to think about the space in which to play your music always. Is it necessary to put music in your guest’s room or would they prefer to have a room wherein they can control their own music? Would it be appropriate to put music in the hallway or let the quiet buzz be background music enough? 
  3. Do use relaxing music on spaces where guests would normally wait. You would want your guests to feel calm and relaxed at these areas so they won’t feel too impatient while waiting for their turn, like the lobby area for example.
  4. Do play upbeat music on areas where guests are doing extracurricular activities. You don’t want your guests falling asleep on the gym. 
  5. Do consider the timing of your music throughout the day. It’s best to think about the type of music to play in the morning, afternoon, and evening and what mood you want your spaces to have for your guests to enjoy. 

 


 

Hotel Music Don’ts: 

  1. Don’t blast music on the speakers. Hotels are where guests go to relax and enjoy their vacation no matter what their agenda is. You should always be mindful of the volume of your music if it’s causing more of a disturbance than a background noise. 
  2. Don’t play unlicensed music and stream music online. Not only is it illegal, but you’re also taking advantage of an artists’ hard work. You’ll be fined hundreds and thousands of dollars for playing music in your spaces illegally. 
  3. Don’t play music mindlessly. You have to be careful about the playlist you choose as you want to match the music with the space where the music is being played to create the right ambiance so that your guests won’t get confused or uncomfortable.  
  4. Don’t always play seasonal music. There’s a right time for these types of music. Only play these when the appropriate occasion comes. 

 


 

Play Hotel Music has curated music with your hotel in mind. We can help you create the perfect atmosphere for your guests to enjoy. We have a wide selection of music from various genres and artists that you can choose from that will match all of the spaces in your hotel. 

Check the links below to try out our demo and to find out more details about our service. 

https://playhotelmusic.com/demoRequest 

https://playhotelmusic.com/ 

  

You can also contact us at customer@playhotelmusic.com. 


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Listen To Our Rainy Playlist

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A Rainy Playlist

Thinking of a playlist you can use for the rainy season can be quite tricky as you don’t want your music to make your guests feel too sleepy. You would want them to enjoy the ambiance of your hotel despite the gloomy weather outside.

Relaxing music would be ideal for the ambiance you want to set and we’ve curated just the right playlist for this.

Here are 5 tracks you can check out for your next playlist!

 


1


I Hear You by David Hill

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A casual and modern music you can play to welcome your guests into the lobby. It’s calm enough to ease the tension your guests might feel from their commute to your hotel, but not too quite to make the atmosphere dark and dreary.

 


2


Music in the Garden by Lenny Marcus

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This light music can be used for your hallway to accompany your guests as they journey across your lobby to their room. A classical sound with a modern twist, this song is moderate enough but has the right amount of flair to energize your guests.

 


3


Autumn Blue by Randy Jones

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You can create a calm ambiance for one of the most crowded space in your hotel with this music. It’s soft and subtle, but not loud enough to cause any disturbance or distraction.

 


4


Upbeat Fusion Jazz by Various Artists

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This music can also be used for your lobby for a more energetic ambiance against the weather. The song is not too modern pop that guests might not be able to relax, but its just enough to keep them on their toes while enjoying the music.

 


5


Arabesque by Claude de Bussy

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This music can be played in any space that your guests can relax to. This song is the perfect background music for guests who would prefer to enjoy a quite day at your hotel.


For more demo music, click here.


 

Play Hotel Music has created a variety of playlist that would fit the current weather outside, theme of your spaces, special occasions or events, and holidays for your hotel. Setting up the right ambiance for your guests is as important as ensuring the level of trust and comfort they have with your staff and hotel.

One of the most effective way to get a positive impact and a lasting impression is by using the right music.

Check the links below to try out our demo and to find out more details about our service. 

https://playhotelmusic.com/demoRequest 

https://playhotelmusic.com/ 

  

You can also contact us at customer@playhotelmusic.com. 


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Find Out The Importance of Hotel Music

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The Importance of Hotel Music

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Music has profound effects on the overall mood of a person. When a person is feeling sad, they tend to listen to more slow and melancholic music as opposed to a person who is feeling happy and would prefer listening to a more upbeat and energetic song. A detailed discussion about how music can influence a person’s mood can be found here.

It comes as no surprise why having background music in your hotel is important. Music can have a positive and lasting effect on your guests and can even influence their decision into booking another room at their next stay. Having background music means you can control the atmosphere of every space available in your hotel; down from your lobby, to the gym, restaurant, and indoor swimming pool. Every space has to have a certain mood for your guests that will draw and immerse themselves in the present environment they are in. Music can also help in the productivity of your employees as this too can help them relax and lessen their current fatigue.

However, choosing just the right background music for your hotel can be tricky as this can be the deciding factor of what you want your hotel’s branding should be. Questions such as what type of music should you choose? Which spaces should have music? Might have popped up. This all depends on the theme of your hotel and the ambiance you want to set. 

Play Hotel Music was curated specially to provide every musical needs of your hotel. With its AI-based system, there is no need for you to download any applications as the player is available online. Music is also being regularly updated so you don’t have to worry about outdated songs and keeping up with today’s music. 

There are already ready-made playlists you can choose from or you can customize your own easily. PHM has a simple music system set-up where you can control your music easily. Play Hotel Music also has a one ID play everywhere system where you no longer need to create multiple accounts to log in and play from different spaces. 

Check the links below to try out our demo and to find out more details about our service. 

https://playhotelmusic.com/demoRequest 

https://playhotelmusic.com/ 

  

You can also contact us at customer@playhotelmusic.com. 


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Find Out What The Best Hotels In Asia Are

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Best Hotels In Asia

Asia has a very colorful and diverse culture and there is always something new to discover everyday. From trekking Mount Kinabalu in Borneo, to walking down one of the most famous Fushimi Inari Shrine in Japan, to swimming with the fishes in Palawan, Philippines. Traveling around Asia to immerse yourself with the people, their lifestyle, and food is an experience like no other. 

Having the chance to see these countries mean that you’ll be able to discover different hotels that will make your traveling even more extraordinary. 

Here’s a list of the top 10 hotels in Asia: 

 

1. Six Senses Yao Noi, Thailand 

975x660_02_ocean_panorama_aerial.jpg(Image Source: Six Senses Yao Noi)

If you’re one for splendor, then you’ll be able to live the luxurious island life at this hotel. With several activities you can explore from diving the crystal blue waters of Yao Noi to kayaking through the Tha Lane and Lam Taeng mangrove. This hotel also has sustainability projects that protects the natural environment surrounding the hotel.

Read more: https://www.sixsenses.com/resorts/yao-noi/destination 

 

2. The Upper House, Hong Kong 

THE UPPER HOUSE(Image Source: The Upper House)

A sophisticated hotel where rooms were designed with real “people” in mind, and not just your normal day-to-day guests. This residential-like hotel offers a complimentary Maxi Bar filled with a variety of snacks and drinks with a round the clock service for guests.

Read more: https://www.upperhouse.com/en/the-house 

 

3. St. Regis Bali Resort

Capture.PNG(Image Source: St. Regis) 

Get the best view of the Indian Ocean from your window at this hotel. Guests will be able to swim at one of the nicest beach in Bali, come high tide or low tide. There’s even a variety of bar and restaurant options that guests can choose from where they can taste food from different cuisines.

Read more: https://www.grandluxuryhotels.com/hotel/st-regis-bali-resort? 

 

4. The Leela Palace, New Delhi

Dining.jpg(Image Source: The Leela Palace)

Feel like royalty at the Leela Palace, the only modern palace hotel in New Delhi. This hotel offers two exquisite bars and four extravagant restaurants that has Indian, Japanese, and Italian cuisines to choose from. Guests will enjoy a five-star stay at this hotel.

Read more: https://www.theleela.com/en_us/hotels-in-delhi/the-leela-palace-hotel-new-delhi/ 

 

5. Anantara Hoi An Resort, Vietnam 

(Image Source: Anantara Hoi An Resort)

Enjoy Vietnam’s cultural heritage with area excursions and explore Hoi An’s ancient town where traditional shophouses, small shrines, and art galleries lay. Guests can also participate in the Full Moon Lantern Festival held every 1st and 14th every lunar month.

Read more: https://www.anantara.com/en/hoi-an/leisure/?category=area-excursions 

 

6. The Siam, Bangkok 

 (Image Source: The Siam)

Found on the north-east bank of the Chao Phraya river, The Siam offers an urban retreat like no other. Guests will be able to enjoy a Thai cooking class to learn and get to know more about Bangkok’s cultural cuisines, or have your memories etched permanently with a traditional Thai tattoo known as Sak Yant.

Read more: http://www.thesiamhotel.com/ 

 

7. Sanctum Inle Resort, Myanmar 

(Image Source: Sanctum Inle Resort)

Experience the serenity of this remote hotel in Myanmar. A place where you can remove yourself from the usual hustle and bustle everyday routine into a slower and more contemplative pace. Guests will be able to get a good view of the Inle Lake where fishermen row one-legged across the lake, and see floating vegetable gardens that will surely take them back to a simpler world.

Read more: http://sanctum-inle-resort.com/ 

 

8. Amansara, Siem Reap, Cambodia 

(Image Source: Amansara)

Explore Angkor’s archeological park, floating villages, or cycle through Siem Reap’s countryside and discover Cambodia’s magnificent culture at the palm of your hands at Amansara. This hotel offers different packages for your adventure all throughout your holiday and an exquisite dining cuisine with organic ingredients.

Read more: https://www.aman.com/resorts/amansara 

 

9. The Roseate Ganges, Rishikesh, India 

Capture.PNG(Image Source: The Roseate Ganges)

If privacy is something you value above anything, paired with an amazing view of The Ganges, then this luxurious sanctuary is the right place for you. With over 16 villas with a private balcony overlooking the Ganges valley and forest and a dining experience that uses local and natural ingredients will make your stay worthwhile.

Read more: https://www.roseatehotels.com/rishikesh/theroseateganges/ 

 

10. Capella Sanya, China 

Image result for Capella Sanya, China photos(Image Source: Capella Sanya)

Unwind and enjoy the overlooking view of the South China Sea. Guests can experience the Hammam, a traditional cleansing ritual or relish in the hotel’s spa treatments that will definitely bring relaxation to your body. There are also different restaurants where you can taste a diverse flavours of food from different cultures and cuisines.

Read more: https://www.capellahotels.com/en/capella-sanya/in-the-know 

 

We’ve tailored music for all your spaces, no matter the theme of your hotel. Our carefully curated songs are designed to create the perfect ambiance and let your guests have a taste of your wonderful and diverse culture. Give your guests the best hotel experience they deserve with Play Hotel Music. 

Check the links below to try out our demo and to find out more details about our service. 

https://playhotelmusic.com/demoRequest 

https://playhotelmusic.com/ 

  

You can also contact us at customer@playhotelmusic.com. 


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Find Out More On Why You Need Play Hotel Music

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